Privacy Policy

Welcome! Your privacy is critically important to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure its security. By using our website and services, you agree to the terms described in this policy.

Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Your name, email address, phone number, and other contact details when you interact with us.
  • Session Information: Information related to your use of our services, such as appointment details, feedback, and notes from consultations.
  • Website Usage Information: Data on how you interact with our website, including IP address, browser type, and browsing activity.
  • Payment Information: If applicable, payment details are used to process transactions.

How We Use Your Information

The information we collect is used for the following purposes:

  • Service Delivery: To provide you with the services you request, including consultations, therapy sessions, and educational resources.
  • Communication: To respond to your inquiries, send appointment reminders, and inform you about updates to our services.
  • Improvement of Services: To analyze website usage and improve our services and user experience.
  • Compliance: To comply with legal requirements and protect the safety and security of our clients and staff.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:

  • Service Providers: We may share your information with trusted service providers who assist us in operating our business. These providers are required to maintain the confidentiality of your information.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as a court order or subpoena.
  • Emergency Situations: We may disclose your information to protect against imminent harm or to ensure the safety of individuals involved.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

  • Encryption: Sensitive information, such as payment details, is encrypted using secure protocols.
  • Access Control: Access to personal information is restricted to authorized personnel who need it to perform their job functions.
  • Regular Reviews: We periodically review our security practices to ensure compliance with industry standards.

Your Rights and Choices

You have the following rights concerning your personal information:

  • Access and Correction: You have the right to access and correct your personal information. Contact us to request a copy of your information or to update it.
  • Deletion: You may request the deletion of your personal information. However, some information may be retained for legal or operational reasons.
  • Opt-Out: You can opt out of receiving marketing communications from us. Follow the instructions in our emails to unsubscribe.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at intimacyoutloud@gmail.com.